What we do
Our approach ensures that these problems are addressed consistently and pragmatically whether the change involves individuals, teams or a whole organisation.
To finish well you have to start with the end in mind. So how do you know you are ready and well prepared for success?
With significant experience in strategic planning, portfolio management and the design of both structural and human transformation programmes we are able to help you assess your change readiness.
We can deliver a pragmatic and honest review of your programme approach together with an assessment of your change capability. We check for alignment and understanding of goals, purpose, approach and outcomes.
We can then support you in mitigating any risks to programme failure before the change programme commences, adding remedial actions or design changes that ensure successful adoption as well as implementation.
There is a paradox – delivering sustainable change in an increasingly volatile, uncertain, complex and ambiguous world requires a structured implementation approach. So how do you “plan” to “change”?
Changemakers use our significant experience built on planning change programmes that vary from small team based challenges to large multinational rollouts. We provide pragmatic support across a range of capabilities from guidance and assurance, to providing fulltime experienced P3M resources or switching on a complete delivery management team.
Our resources are highly capable, experienced, trustworthy and flexible and can support you in creating the governance and management required for sustainable change or step in and provide that capability ourselves.
What can you do when the change you require is less about the process and more about the people? The most significant and long lasting change is based on moving mindsets, experiences and beliefs – shifting the “culture” of an organisation or team.
Creating this shift requires an understanding of the psychology of change – how changes in beliefs and behaviours are led and sustained throughout wider groups of people.
Changemakers work with individuals, leaders and teams helping them understand how to shift their own behaviours, find new motivation and realise change in themselves and others that is enduring.
We are proud to be qualified in leading business psychology tools such as Lumina Learning and NLP techniques, and understand how to use them in pragmatic leadership development, team building and coaching contexts enabling you to unlock real change that lasts.
Adoption is the ultimate measure of success for change so how do you ensure the people involved (leaders, colleagues, teams or customers) make a decision to accept and engage in the change?
Human change involves individuals taking a journey from awareness to adoption and whilst plans and process move projects, it is stories and human interaction that move people.
Changemakers bring insight and understanding of what is required to support and encourage people on this change journey. With certified practitioners in industry leading approaches such as Prosci© we are able to build and deliver Human Change programmes that ensure adoption whether your audience is cynical, skeptical, ambivalent or supportive.
Benefits are always planned, but frequently aren’t realised. Why?
Predicting benefits in a changeable world is hard and ensuring that those benefits predicted are shared and jointly agreed across a wide stakeholder audience is harder still.
The Changemaker approach brings clarity to the prediction of benefits, robustly challenging and shaping the benefit statements to ensure they are realistic AND achievable.
We then ensure governance and measurement processes are in place to create a clear “line of sight” to the intended benefits, bringing an openness to any discussions that would impact on the achievement of these benefits.
By implementing real world predictions and measures we bring a focus to benefits that moves the discussion from aspirational to achievable allowing benefits to be predictable and realised.
Our perspective on doing business and industry insights… we’d love to hear your thoughts too.
Meet the founders
Having spent over 30 years in industry specialising in Talent Acquisition, Coaching, Team Development, Relationship Management and Operations across both large corporate and SME organisations, I now focus this experience on helping my clients across many sectors. A continual networker, with an extensive track record of building long standing, trusted relationships with a true partnership led approach.
An Inspiring, engaging Change and Transformation leader with over 20 years cross-functional experience in both Telecoms and Automotive industries. A proven track record of delivering large and complex business, process and technical transformational change programmes across many levels of the organisation.
A dynamic but also empathetic change and transformation leader bringing significant experience facilitating, designing, leading and delivering organisational change and business transformation in both private, public and 3rd sector. A passionate belief in the value of people has led to a focus on coaching and supporting leaders and their teams in times of transformation and change.
Our customers say
‘Working with ChangeMakers has really supported Thrive through a period of intense transformation that touched every aspect of our business model. ChangeMakers quickly developed a real understanding of what we wanted to achieve and worked well with people across the business to deliver and believe in the changes.
Having worked with them for the last 18 months, I would be very happy to recommend them to organisations, wanting to realise change and transformation.’