Human Change

We live in a volatile and unpredictable world. This is driving organisations across private, public and 3rd sectors to transform the way they deliver their services and connect with their stakeholders. To deliver this transformation requires a shift in the culture and behaviours of the organisation, evidenced by the people in the organisation consistently behaving in a new way. 

Shifting culture is more than posters on the wall, it is about helping leaders, colleagues and teams to understand what the DNA of the organisation looks and feels like, and critically, how this delivers the success of the organisation. 

Our structured yet human-centred approach to realising behavioural change is built upon clearly articulating what the future DNA looks, feels and sounds like. We use our Values Journeys © model to help organisations build stories that translate their values and principals into tangible experiences and beliefs that drive the outcomes the organisation needs. 

We then enable this shift by helping those involved in change to understand how they can lead behavioural change in others. Our behavioural leadership approach brings together an understanding of personal preference, emotional intelligence and leadership competency to help leaders develop their own capability in leading change.  

This creates consistency and congruency in the organisation, whilst allowing for and encouraging the natural diversity we all bring as human beings. 

Human Change is a complex endeavour and this complexity increases exponentially with the size of the change being undertaken. In these situations human change cannot be left to chance or be a last minute consideration. 

At changemaker we bring a structured, intentional approach to supporting the human change needed for large scale change programmes to be successful. Whether your challenge involves digital transformation, organisational redesign or new market and product development we can develop and deliver formal Change Strategies that address the need for human change.  

Our teams include certified practitioners in toolsets such as the Prosci® methodology blended with traditional change delivery frameworks, but presented in a practical, pragmatic approach centred on the human being. 

Taking a structured approach to realising human change significantly mitigates the risk of programme failure, whilst also ensuring the return on investment isn't compromised dependant on the engagement of your people. It enables our audience to be engaged and supportive of the change through a deeper understanding of the human change journey. 

Our teams include certified practitioners in toolsets such as the Prosci® methodology blended with traditional change delivery frameworks, but presented in a practical, pragmatic approach centred on the human being. 

Taking a structured approach to realising human change significantly mitigates the risk of programme failure, whilst also ensuring the return on investment isn't compromised dependant on the engagement of your people. It enables our audience to be engaged and supportive of the change through a deeper understanding of the human change journey. 

The ability to define and lead successful change is quoted by organisations such as Forbes and Harvard Business Review as one of the most critical modern leadership skills. 

Simply put, successful organisations are led by teams who understand the importance the role of the human being plays in change delivery, and are able to support, encourage, influence and lead change in others.  

For most leaders however, leading change is not part of their day-to-day job or past experiences. It can often create new challenges that are very different to their area of technical expertise.  

It requires a strong level of self-awareness, awareness of others and the ability to manage both our rational and emotional responses to those around us. 

The ability to understand how the human being functions, why we behave the way we do and how to influence those behaviours is what we think of as developing our ‘Human IQ’. 

Our focus on human value is at the heart of our approach to supporting our customers in developing Exceptional Leadership teams. Our approach is based on establishing connection, rapport and understanding within the team, developing a space where team members can engage in robust debate, bringing together diversity of thought and approach in solving the complex challenges we face in the modern world. 

We use class leading psychometric tools such as the Lumina Spark, Lumina Team and Lumina Emotion diagnostics to bring a real world, human language to describing how we prefer to interact with the world around us.  

We then use our behavioural leadership model to support teams in understanding how to influence others through their own behaviours and approaches, in a consistent and congruent way. 

This approach can then support creating leadership development pathways which might include using 360 assessment tools such as Lumina Leader to help identify areas for personal development. 

Since 2009, Lumina Learning has been providing world-leading, cutting-edge personality, emotional intelligence, competency and qualification tools for over 1,000 organisations worldwide.