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Automotive Insight Report

Automotive Insight Report: Reframing Customer Intimacy During the Metamorphosis of the Agency Model and Beyond

Content type: Featured Blogpost

On the 30th November 2023, we hosted our annual automotive roundtable event in partnership with AvartoConnect and Sport in Mind at Frameless, an immersive art experience in London. The agenda for this year's event was to explore how we can...

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  1. Changemaker 2 1

    The topic of transformation in the automotive industry is well documented, with some of us carrying the scars of delivering hugely challenging ambitions within a very complex and multi-layered industry. Indeed, my colleagues and I at changemaker have written numerous…

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  2. The agency model for automotive

    In this short explainer video, we shed light on what the Agency Model entails and why this is such an important step towards a bright future for the automotive industry.

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  3. Portfolio Delivery

    In our previous blogs on “Right-sized Governance”, we talked about the importance of effective Demand Management, Resource Management, and Governance & Assurance in making the right change investment decisions for your organisation. Collectively, these services help to ensure a change…

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  4. Governance & Assurance

    “Governance” – not a word to get the pulse racing is it. However, every organisation needs some form of delivery governance controls to a greater or lesser degree (the alternative is delivery chaos), but so often we see governance and assurance…

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  5. Hindsight Is A Wonderful Thing Enterprise Resource Management

    If only you’d know that the high priority project rushed through your delivery teams was actually going to chew up far more resources than you realised, take twice as long, and cost three times as much (and a little more…

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  6. Demand Management Change By Default Not Design

    Demand and supply in perfect balance – it rarely happens. More often than not, the status quo for any organisation is one where new change demand massively exceeds the available delivery supply. The pressure to hit growth targets fuels the ideation…

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  7. right-sized governance

    In a recent survey of PMO professionals, only 1 in 5 fully agreed that their PMO is seen as delivering value to their organisation. Yet we know intuitively that effective governance is critical to the success of any change delivery…

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