Technology
Helping technology organisations lead transformation that humans can follow
Technology companies are built to innovate, but constant innovation brings constant change. New platforms, new delivery models, new customer expectations. The challenge isn’t whether technology can deliver; it’s whether people, teams and customers can keep pace.
Across the UK and especially in London’s tech corridor, from Shoreditch and Canary Wharf to Cambridge and Reading, leaders are under pressure. They’re expected to scale responsibly, harness AI, protect culture and prove ROI on transformation.
At changemaker, we work with technology firms, SaaS providers, data specialists and AI innovators to help them design, deliver and embed change that’s both ambitious and human-centred.
We bring empathy, structure and clarity to transformation, the discipline that usually determines whether or not innovation is successful.
The technology landscape
changemaker is a UK-based change management service and consultancy that partners with HR leaders, Chiefs of Staff and L&D teams to design, deliver and embed transformation into their organisations with humanity and discipline.
We act as an extension of your team, protecting credibility, aligning stakeholders and ensuring that change lands in the right way. Whether it’s a cultural reset, digital transformation or leadership development programme, we help you build trust, engagement and resilience across the organisation.
Our work connects three core disciplines – Human Change, Change Design, and Change Delivery – to help HR lead transformation projects that stick.
Enterprise Technology and IT Services
The enterprise tech sector is the backbone of digital business: cloud infrastructure, cybersecurity, managed services and system integration.
But large-scale transformation here often falters not on technical delivery, but on adoption. Engineers build, architects design, but human behaviours lag behind.
We help CIOs, COOs and delivery leaders:
- Translate technology roadmaps into executable, people-centred delivery plans.
- Build governance that keeps agility and control in balance.
- Equip teams to communicate across business and technical domains.
- Turn “projects” into embedded new ways of working.
Whether it’s a global ERP upgrade or a managed service redesign, changemaker brings the assurance and leadership alignment to make complex technology transformation achievable.
Software, SaaS and Digital Platforms
SaaS and digital-platform businesses are built on speed: releasing, iterating, scaling.
But rapid growth creates its own complexity: processes stretch, leadership layers multiply, and the culture that made success possible starts to strain.
We help scale-ups and software firms sustain growth by:
- Strengthening leadership capability and shared purpose as headcount expands.
- Aligning customer success, product and engineering around consistent delivery.
- Establishing operating rhythms and feedback loops that support innovation.
- Coaching teams to balance autonomy with accountability.
Our Change Design and Human Change work helps software companies keep their spark as they scale, retaining agility, creativity and connection.
Data, Cloud and Cybersecurity
Data and cloud are the engines of digital transformation, and they challenge established hierarchies and habits. Security, access, and ownership issues expose cultural and leadership gaps as much as technical ones.
changemaker helps data-driven and cloud-based organisations:
- Redefine governance so it empowers rather than constrains.
- Strengthen collaboration between engineers, analysts and business users.
- Build confidence and trust in data quality and cybersecurity practices.
- Support leaders in communicating the why of secure, ethical data use.
We know that data maturity isn’t just about systems; it’s about people believing in the information they use and the controls that protect it.
AI and Automation
Artificial intelligence is rewriting what’s possible. It’s also generating a lot of existential dread about people losing jobs and being replaced by machines..
So, while AI can drive huge efficiency gains, its introduction can also trigger anxiety about relevance, capability, and control. That means the greatest barrier to adoption isn’t technical; it’s psychological.
Our Human Change practice helps organisations introduce AI responsibly:
- Engaging employees early, turning apprehension into understanding.
- Reframing AI as augmentation, not replacement.
- Building leadership fluency in ethical and human-centred AI strategy.
- Embedding trust, transparency and clear communication into every programme.
We work with technology providers and enterprise clients alike to ensure AI enhances human potential rather than diminishing it.
Tech in Regulated and Critical Environments
For technology teams in finance, healthcare, energy and defence, transformation comes with added complexity.
We help CTOs, and programme leaders build the frameworks that satisfy auditors and regulators without stifling innovation. That means transparent governance, clear accountabilities and communication strategies that keep delivery aligned under pressure.
How we support your change journey
At changemaker, we take a comprehensive and holistic approach to change, offering a wide range of services across four key areas:
Change Design
Supporting you in exploring what change might look like, or navigating your way to realising the change you desire.
Change Delivery
Implementing the governance and skills to plan and deliver change in an ambiguous world.
Human Change
Supporting the human being in understanding why and how to change to realise their full potential.
Why changemaker
Technological change succeeds when people trust, adopt and use it.
Our heritage in technology and engineering gives us the technical empathy to understand complexity, but it’s our human-centred practice that ensures adoption sticks.
We help technology organisations:
- Connect innovation to outcomes and culture.
- Build leadership capability for continuous transformati
- Maintain clarity, alignment and purpose as they grow.
- Deliver change that customers and teams can feel, not just see.
Because technology transformation is only successful when people come with it.
Video resources
Watch our experts share real-world insights and proven strategies to help you strengthen your organisation’s change delivery approach.
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Frequently asked questions
Here are some common questions about how we help organisations deliver change more effectively, with the right governance and approach.
How can changemaker help me find my next opportunity?
We connect independent professionals to clients across the UK through our Resourcing for Change network, matching you with assignments that fit your interests, expertise, and purpose.
Do I have to be a change manager to join?
Not at all. We work with consultants, analysts, project leaders, coaches, advisors and transformation specialists from every background who share our people-first approach.
What kind of clients do you work with?
Our programmes span sectors including technology, automotive, finance, healthcare and manufacturing, from FTSE businesses to high-growth scale-ups.
How can I get involved with changemaker programmes?
You can register your interest through our associate network or by reaching out directly. We’ll explore how your expertise aligns with current or upcoming client needs.
Is there a community aspect between projects?
Yes. We stay in touch through calls, events and forums, sharing insights, opportunities and connections. We’re building a collective of independents who want to do good work together.
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